A well planned and considered Human Resources strategy lays the necessary framework to bridge your businesses strategic vision to your operational capability.
Many organisations don’t consider a Human Resources strategy in their business plan. They may have an organisation chart or an understanding of the qualifications required to operate. Yet, it is the human outputs of your team that define the capability of your business critical to your business plan.
It’s not always market conditions that may be frustrating your business objectives. The disconnect may be the misalignment between the objectives of the business plan and the skills of the personnel: their capability and their capacity.
Implementing a Human Resources strategy highlights the accountabilities to the required roles and enables targeted expectations.
The downsides of not having a plan are significant. Many business owners tell us of their frustration when having to deal with issues managing staff. They report feeling as though they are working backwards having to investigate, clarify and review which simply takes the focus away from todays goals and tomorrows milestones. Navigating those issues poorly can exacerbate the problem and even lead to matters in front of the court.
How do we do help you avoid that?
When we partner with your organisation, we review your business plan, structure and processes to assist with the development of your Human Resources strategy. Included is a capability audit to ensure your business goals aren’t beyond the capacity of your team, or out of step with your business plan and timeframes.
Importantly, we lay the foundations for your Human Resources Structure and work towards aligning your people and their skills toward the growth goals and market objectives of the business.
Industrial Relations
FWP Consulting specialises in EBA and Award interpretation and advice. We tailor our services to meet the needs of your organisation and can provide advice on employment contracts, performance management issues, the process of employee retrenchment and termination, and union negotiation practices.
Our team will clarify what your rights and obligations are as an employer, and introduce processes that will deliver fair, equitable, and productive workplaces.
Performance Management
Remember when you recruited that staff member? How impressive they were at interview and how excited you were to be gaining that level of skill into your team. And you used to be able to count on them for results right?
How did things get so wrong?
Performance management is a process that not all leaders are comfortable facilitating. FWP Consulting’s experienced Human Resources team can assist by offering conflict resolution services, performance appraisal programs, mediation services, industry-specific training, and mentoring services.
Whatever the problem, we can provide the necessary tools and support to achieve the performance levels you desire within your organisation.
Recruitment Services
It all starts here.
Finding that person with the mix you’re looking for. What skills and experience do they bring to the business? How will those skills grow the team and benefit the business? Does this person bring that “X factor” attitude we’re looking for? Do they fit our culture?
Hiring people can be time consuming and frustrating. And if the person or the recruitment process fails and you have to go back to market the disruption to your business can be significant.
Whether your business is in the market for a senior professional or recruiting at the ground level, Fair Workplace Consulting is experienced in helping you find that person. We take the time to understand your business and how the role fits into your agenda. The right person brings all the elements together and we make it our mission to find that “right” person.
We offer a fixed price for our services and can assist from start-to-finish or during a specific stage of the recruitment process depending on the needs of your organisation.
Succession Planning
A good succession plan will help your organisation transition smoothly into a new phase of its life cycle. By identifying risk in your human resources strategy, we can help your business plan for the future.
“Australian companies report on average 15% of their staff are currently leaving. Two-thirds (67%) of employers have seen an increase in staff turnover in the last three years”. (*Business Insider 2018)
FWP Consulting can help with the process of identifying and developing internal people with the potential to fill key business leadership positions in your organisation. We will work with your organisation to identify and increase the availability of experienced and capable employees that are prepared to assume these roles as they become available.
Change Management
Heraclitus, a Greek philosopher, has been quoted as saying “change is the only constant in life.”
Has the market dynamic in your industry changed? Has technology or consumer behaviour impacted your business? What is your business doing to flourish amidst all this ambiguity?
To meet the challenges of constant changes in market conditions, technology and customer management, businesses need to adapt and be more agile than ever.
The change process can often be a long and uncertain one, filled with constant struggles and resistance. FWP Consulting are adept in helping your business and your team to embrace the evolution of change. From preparation to implementation and beyond, we act as facilitators of that change.
Our expert team is available for group or one-on-one sessions depending on the specific requirements of your organisation.
We are passionate about making Australian workplaces safer. No matter what workplace health and safety challenge you face, whether one time only advice or a full range of services, we are ready to work with you to assess your needs, evaluate options and develop solutions. Our safety programs have a flexible approach to delivery with a combination of ‘In-House’ and consultant-delivered options available.
Services Available:
- Management review/creation of work health and safety systems, documents, Procedures & Manuals
- Safe work method statements
- Safety Risk Audits
- Risk Assessments (Reducing business risk)
- Work Health Safety Legislation Gap analysis
- WorkSafe Issues
Training And Education
Our education team provides a variety of training options for organisations large and small. We specialise in a multitude of topics including leadership, customer service, financial performance, and workplace health and safety. Our interactive training sessions are tailored to suit the needs of your organisation; with content customised to the industry or environment you operate in.
Our education team can design and develop new programs to meet specific skills gaps identified within your organisation. Programs we have developed for our clients include the following topics:
- Sales and Negotiation
- Basic IT Skills
- Workforce Planning
- Payroll and Rostering Essentials
- Time Management
- Fundamentals of Human Resources Management
- Bullying and Harassment
- Customer Service
- Managing Performance
NDIS Registration
We assist aspiring and established NDIS providers to navigate the registration process.
You must be able to demonstrate that as a NDIS service provider your business meets the standards of the National Quality and Safeguarding Framework (QSF).
To achieve this, you will be required to generate extensive business policies and processes before you can be accepted for registration and pass compliance.
Our team will develop policies, processes, forms, guides and registers in a ready-to-use format drafted by our professional services team to be QSF-Compliant.
NDIS Compliance Consulting
Our expert team specialise in compliance consulting, we review your current business practices, policies, and procedures against the NDIS Practice Standards and Quality Indicators to ensure compliance.
Our tailored compliance packages are designed to identify, educate and implement the best practice solutions for NDIS providers.
Compliance consulting will assess your businesses compliance against federal and state legislation, including:
- Work Health and Safety Legislation
- Fair Work act
- Modern Award System
- National Employment Standards
- Australian Taxation Law
- NDIS Practice Standards and National Quality and Safeguarding Framework (QSF)
Audit Support Consulting
Unfamiliar with the audit process? And unsure how to approach your upcoming audit?
We provide audit support solutions and can manage your audit process, train management and support staff and liaise with your auditor(s) onsite (attend audit meeting).
Our experienced team can take the stress out of your audit, manage the process, allowing you to focus on your business.
Audit readiness is an essential step in the audit process, being familiar with audit techniques and understanding the purpose of the audit, this will allow your business every opportunity to pass the audit first time and every time.
We specialise in preparing NDIS providers for the audit process, we can tailor a audit readiness package specific to your individual business needs.
Ongoing Compliance Support
We provide ongoing human resource and NDIS compliance solutions tailored to NDIS providers.
From dealing with management to responding to NDIS Safeguard and Quality Commission complaints. We have an experienced team of investigators and HR consultants to assist in your compliance matters.
Not every organisation can afford to have and in-house HR/Compliance officer, but can your organisation afford to not have expert advice when you need it most?
An outsourced consultant model provides the timely expert support you need at an affordable rate.
NDIS Commission Complaints and Investigations
FWP Consulting provides a fully outsourced solution where the whole investigation process is conducted by a FWP investigator from initial interview to final report.